The primary responsibilities of the Compliance division are to receive, investigate and resolve complaints alleging unlawful discriminatory employment and housing practices filed against respondents in South Carolina on the basis of race, color, sex, age, religion, national origin, and disability.
Intake and Referral serves as the initial contact point for all employment and non-employment complaints of discrimination received by the Commission. Its primary responsibilities are to conduct interviews, gather essential information and documents, maintain complete records and files of complaint activity for tracking and reporting purposes, provide appropriate notices of complaints filed, perfect complaints and prepare them for investigation, file complaints with appropriate federal agencies, effect service of complaints, make appropriate referrals and provide other technical assistance to the public.
Investigations processes complaints against employers.
Mediation is a form of Alternative Dispute Resolution (ADR) offered by the Agency. It is an informal process in which a trained mediator helps the parties negotiate a resolution to a charge of discrimination. See Mediation brochure (PDF).